Order Cancellation

We want you to be nothing less than 100 % confident about your purchase. Thus, if you feel otherwise, we offer you the complete freedom to cancel or alter the order after it has been placed, conditional to the following terms & conditions:

  • If your order has already been shipped, we’d be incapable of accommodating your request for order cancellation.
  • Personalized items do not qualify for cancellation.
  • After your request for order cancellation has been acknowledged, we proceed with processing the refund in no time. It may take about 10 business days for the refund to be reflected in your bank account.
  • We believe in absolute transparency. Thus if we find your order to possess any sort of typos, pricing errors, or fraudulent practices, we reserve the right to cancel it (which we’d notify you of).

Gifts & Offers

  • To receive FREE 0.5 CT Moissanite Studs! Simply apply code JP20 at checkout.
  • This offer is valid for orders totaling over $150.
    Please note: This promotion cannot be combined with any other ongoing offers.